Customer Loyalty Newsletter - Jan 2019

CUSTOMER LOYALTY | JAN 2019 | ISSUE 27

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WINDSOR (09) H J CONCRETE - JAVIER MACIAS Javier stated that Wagner Equipment in Windsor is good about scheduling and do a good job with the service. MARTIN MARIETTA MATERIALS - PERRY WERTZ Perry stated that Wagner Equipment in Windsor is very efficient and timely. Perry said field service came quickly, with the parts, completed the job, and it went well. LOST CREEK DAIRY LLC - CHAD BRACK Chad says there are a couple of guys in the parts department in Windsor who make his experience with Wagner Equipment enjoyable. They are Therron Carlson and Andrew Quirk . They get him his parts when he needs them and provides good customer service. CITY OF LONGMONT - JACKIE JORISSEN Jackie stated that Wagner Equipment is quick to respond and easy to deal with. Wagner Equipment never makes her feel as if she is “putting them out” as some other dealers do. They are friendly and provide good customer service. YUMA (38) RYAN KURTZER Ryan stated that Wagner Equipment in Yuma is easy to work with. Ryan said it was easy to schedule and they were accommodating for the location of the machine to be repaired. WAGNER CASH/YUMA - BRENT KRUGER Brent stated that Yuma’s parts department was very helpful, friendly and got him the parts he needed quickly.

Learn More about Loyalty:

Actions of Significance is a recognition program for nominated individuals who go above and beyond in facilitating exceptional customer experience and/or safety.

Click here and subscribe to the Daniel Group Blog. The Daniel Group is the provider Wagner uses to conduct our customer loyalty surveys. Have ques- tions? Call Talina Jones at extension 3216.

Nominate a co-worker you feel goes above and beyond by contacting Talina Jones in the Marketing department.

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