Customer Loyalty Newsletter December 2020

GRAND JUNCTION (02) GENE WHITING Gene said that Shane in parts was very caring and helpful and went out of his way to find the information that he needed.

LOUIS BUESCHER Louis said that the parts staff is very helpful in locating parts for his needs.

GYPSUM - WAGNER RENTS (57) EWING TRUCKING CONSTRUCTION CO LLC - Jake Reynolds Jake stated that the parts guy, Scott, is knowledgeable about parts, personable, easy going, polite, and easy to talk to. He makes the experience enjoyable.

WHITE PEAK HOME SOLUTIONS - Daniel Lopez Daniel said don’t change anything. He said Scott there is awesome and has taken care of him very well.

HOBBS (13) FRONTIER FIELD SERVICES - Howard Hobaugh Katherine Sloane is the store manager and she helps him, and does a good job. Howard emails Katherine what he needs and she gets his parts together for him. RANCH OILFIELD CONSTRUCTION - Justin Apple Justin said Wagner Equipment was prompt, helpful and parts representative Domingo can always figure out what parts he needs. LAMAR (44) LOGAN DORENKAMP - Travis Hines Travis stated that they always show up and do what is needed as quickly as possible. He commended Jay and the guys in the Sprinkler Department. LAS CRUCES - WAGNER RENTS (66) SANDY JONES CONSTRUCTION - Sandy Jones Sandy stated that the Wagner Rents salesman Todd Hamilton takes very good care of them. He made sure they had what they wanted and helped to get it delivered to the job site.

PUEBLO - WAGNER RENTS (52) ARC VALLEY CONSTRUCTION INC - JJ Faris JJ said the salesman, Brian Gasparetti responds well.

PUEBLO (03) GREEN CONSTRUCTION - Lori Green Lori said Tom at Wagner Equipment was knowledgeable, friendly and most helpful with her parts.

HUERFANO COUNTY - Angelo Quintero Angelo said that the parts staff is able to look up parts without knowing the number. They are friendly and his parts are either in stock or ready in a day.

CUSTOMER LOYALTY | DECEMBER 2020 | ISSUE 48 7